Cookie Policy
This policy explains how Mzazela Finance Corporation (Pty) Ltd uses cookies and similar technologies to keep the platform secure, improve performance, and give you a better user experience.
Effective Date: January 2024 | Last Updated: 5/18/2026
Security First
Cookies help protect your account, keep sessions secure, and support fraud prevention.
Performance Insights
We use cookies to understand site performance and improve reliability and usability.
Better Experience
Some cookies remember preferences and settings so the platform works the way you expect.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you access our website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies allow us to recognize your device and store information about your preferences or past actions.
We use cookies to enhance your experience on our platform, improve security, and ensure that our financial services operate smoothly and securely.
2. Why We Use Cookies
We use cookies for several important purposes:
- Security: To protect your account and detect fraudulent activity
- Authentication: To keep you logged in securely during your session
- Performance: To analyze how our website performs and identify areas for improvement
- User Experience: To remember your preferences and provide personalized content
- Compliance: To meet regulatory requirements for financial services
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and financial services platform. They enable core functionality such as:
- Authentication and account access
- Security features and fraud prevention
- Session management for secure transactions
- Load balancing across our infrastructure
Duration: These cookies are typically session cookies that expire when you close your browser, though some may persist for security purposes.
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information, including:
- Pages visited and time spent on each page
- Error messages encountered
- Performance metrics and loading times
- User navigation patterns
Duration: These cookies may persist for up to 2 years.
3.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your language and currency preferences
- Storing your dashboard customization settings
- Maintaining your selected product filters
- Providing location-based services
Duration: These cookies typically persist for up to 12 months.
4. Third-Party Cookies
We may use trusted third-party service providers who also set cookies on our website. These may include:
- Payment Processors: For secure payment handling and fraud detection
- Analytics Providers: To help us understand website usage and improve our services
- Communication Tools: For customer support chat functionality
These third parties have their own privacy and cookie policies, and we do not have control over their cookies. We recommend reviewing their policies directly.
5. How to Manage and Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. Here are examples for popular browsers:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Microsoft Edge: Settings > Cookies and Site Permissions
Important Notice
Please note that disabling certain cookies, particularly strictly necessary cookies, may impact the functionality of our platform and prevent you from accessing your account or using our financial services. Some features may not work properly if cookies are disabled.
6. Data Protection and Privacy
Information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including the Protection of Personal Information Act (POPIA). We implement appropriate security measures to protect cookie data from unauthorized access, alteration, or disclosure.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make material changes to this policy, we will:
- Update the “Last Updated” date at the top of this page
- Notify you through our website or via email
- Request your consent where required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Mzazela Finance Corporation (Pty) Ltd
Email: info@mzazelafinance.com
Address: 158 Malmani Road, Sterkfontein Country Estate, Krugersdorp 1742
For general inquiries about our privacy practices, please also review our Privacy Policy and related legal notices on the platform.